stnk processing workflow

Procedural Flow

Follow this submission workflow for STNK renewals, title transfers (BBN) & vehicle mutations, or duplicate STNK requests.

1

Prepare Documents

Prepare the required documents based on the specific type of STNK service requested.

2

Visit the Office

Submit your application through the nearest Clemont Finance branch office.

3

Document Verification

Documents are thoroughly reviewed to ensure completeness and compliance.

4

Samsat Processing

The official processing is carried out in accordance with regional Samsat or Polda procedures.

5

STNK Completed

The debtor will be formally notified once the renewal process has been finalized.

STNK Processing Documents

Document Requirements

Please prepare the following documents based on the type of service requested. Requirements may vary depending on the regulations of the regional Samsat or Polda.

STNK Renewal

Basic requirements for submitting a vehicle registration certificate (STNK) renewal.

View Details
  • Original and copy of STNK
  • Original and copy of the BPKB owner's ID Card (KTP)

BBN & Mutation

Requirements for vehicle title transfer (BBN) and regional vehicle mutation processes.

View Details
Individual Consumer
  • Valid E-KTP of the new owner
  • Original STNK or a loss report from the Police
  • Family Card (Kartu Keluarga) of the new owner
  • Power of Attorney for title transfer
  • Vehicle physical check results compliant with Samsat regulations
  • Tax amnesty/amnesty program documents, if applicable
Corporate Consumer
  • Corporate Power of Attorney with duty stamp and company seal
  • Original STNK or a loss report from the Police
  • Valid corporate legality documents
  • Vehicle physical check results compliant with Samsat regulations
  • Release of rights letter (Surat Pelepasan Hak)
  • Tax amnesty/amnesty program documents, if applicable

Duplicate STNK

Requirements for requesting the issuance of a duplicate STNK due to loss or damage.

View Details
Individual Consumer
  • ID Card (KTP) of the STNK/BPKB owner
  • Loss report from the Police
  • Vehicle physical check results from Samsat
Corporate Consumer
  • Corporate Power of Attorney with duty stamp
  • ID Card (KTP) of the corporate representative
  • Corporate legality documents
  • Loss report from the Police
  • Vehicle physical check results from Samsat
Submission Channel: Visit the nearest Clemont Finance branch office directly.

Important Notes for Prospective Customers

Transparency Is Our Priority.

Yes. The process may be handled through an authorized service agency or another representative in accordance with the applicable requirements and regulations.

Yes. The customer must visit the branch office to submit the request and obtain a Credit Clearance Letter along with a copy of the BPKB.

No. Please ensure that there are no outstanding installment payments, as the Credit Clearance Letter can only be issued once all payment obligations have been fulfilled.

Processing times may vary depending on the regulations and administrative procedures of each regional Police Department (Polda) or Samsat office. The timelines below are estimates only and are not guaranteed.

  • STNK Renewal ± 1 Month
  • Vehicle Ownership Transfer (BBN / Mutation) ± 3 Months
  • Duplicate STNK ± 1 Month